Cultivating a
‘Design Mindset’
As an experience designer at Deloitte Global, my role expands across design strategy and leading a team to ‘think like designers.’
Train-the-trainer and LABS
Full-day co-design workshops with engagement teams to run with their clients themselves and client-focused labs for individual transitions and business team challenges.
user research
Qualitative research to drive communications globally around digital transformation.
design sprints
Stakeholder engagement to drive the construction of innovative ideas within an established industry undergoing digital transformation.
ux desigN
Website and mobile design using agile workflow to be responsive to shifting needs of the market.
Cultivating breakthrough experiences
The first of its kind, the Deloitte Greenhouse client studio is composed of three elements — a space that fosters connection, a team of facilitators and behavioral designers, and an approach that reflects the ‘Breakthrough Manifesto’ to accelerate creativity and innovation.
My role
As Client Studio Leader, my mission is to foster our engagement teams and clients to reach breakthroughs in addressing business challenges. Our Greenhouse team draws from behavioral science, psychology (i.e., Business Chemistry), design thinking, strategyand our Deloitte-led IP to drive meaningful results and harness human connection, creativity, and innovation that leads to action. We work with teams to address adaptive challenges (open-ended questions) and technical challenges (specific problems).
CIO Executive
Team Lab
Foster ways of working to inspire a high performing team at the world’s largest leading healthcare company
“Ensure our product teams feel connected to the mission here of the LT and live into the asks from each of you!”
Understanding individuals to perform at their best together
By coming together to understand individuals’ intersectionality and their Business Chemistry as the foundation, this allowed teams to feel a sense of belonging and trust. Next, the teams met with Deloitte’s AI Ethics Leader who inspired the CIO team to think to the future as they plan for the next year. The final session facilitated the team to come together and align on ways of working to thrive.